FAQs

Your Query - Our Solutions

    We understand your concerns when you need to hand over the steering to a stranger. Which is why we make sure that utmost care is taken to ensure your peace-of-mind and safety. Following are some of the question that you may think of, and we've tried answering them. If there anything else that is playing on your mind, please feel free to ask us.

    How do I book a driver?

    You will need to call us, speak to our executive who will confirm availability of a driver. On completion of the call, our executive will send you a confirmation SMS with the driver details, phone number and reporting time.

    How early should I book a driver?

    Ideally, a day's advance notice is preferred to avoid disappointment, but we understand that you may not have a hold on your schedule. Which is why we always have a pool of drivers available 24 hours. So the next time you need a driver in 30 minutes, don't hesitate to call us.

    Are the drivers dependable? Can I trust them with my car?

    While recruiting a driver, we do a thorough background check. Additionally, we check for his driving skills, knowledge of the city, road and directions. Each driver has an identification card provided and we encourage you to ask the driver to furnish them before handing over your car keys.

    How do I make payment?

    You would need to make payment once you reach your end destination where you disengage the driver. The driver would share the calculation with you and you would need to make the payment directly to him.

    Can I call in case of an emergency late at night?

    We are at your service 24/7. Please do not ever hesitate to call us.

    Typically, how experienced are the drivers?

    All drivers are fairly experienced, with experience starting from 3 years onwards.

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